At Outdoorbasics, we are committed to getting your leak-proof, BPA-free sports water bottle to you as quickly and affordably as possible. We believe great adventures shouldn’t be delayed by complicated logistics, which is why we offer free standard shipping on all orders with no minimum purchase required.

Order Processing Time
We know you’re eager to receive your new gear. All orders are processed within 1–2 business days of payment confirmation. Our dedicated logistics team operates Monday through Friday (excluding weekends and national holidays). Please note that orders placed after 12:00 PM on a business day will begin processing on the next business day.

Shipping Times
Once processing is complete, we hand your package over to our shipping partners. Standard delivery typically takes 2–4 business days. This means the total time from checkout to delivery is usually between 3–6 business days.

Shipping Address
Please ensure your shipping address is accurate and complete at checkout. Once an order has been processed and shipped, we cannot change the delivery address. We ship to all valid addresses within the Contiguous United States. Shipping times may be longer for deliveries to Alaska, Hawaii, or U.S. territories.

Order Tracking
You will receive a confirmation email with a tracking number once your order ships. You can use this number to check your package’s status in real-time. If you do not receive tracking information within 3 business days of placing your order, please contact us.

Shipping Carriers
We partner with reliable carriers such as USPS, UPS, and FedEx to ensure your package arrives safely and on time. The specific carrier is determined based on the delivery address and package size.

Lost or Delayed Packages
While we strive to meet estimated delivery times, we are not responsible for delays caused by severe weather, carrier issues, or other factors beyond our control. If your package is lost in transit, please contact our customer service team; we will work with the carrier to resolve the issue as quickly as possible. Contact Us
If you have any questions about shipping or our policies, please feel free to contact our friendly customer service team. We are committed to ensuring a smooth and worry-free shopping experience at Outdoorbasics.

Email: [email protected]